Notice of scheduled disaster recovery testing for SmartFees

We want to inform you that Cotality service SmartFees will undergo scheduled disaster recovery testing on Saturday, October 10, 2026, from 8 p.m. PST to 2 a.m. PST on Sunday, October 11. This exercise simulates a transition to our backup site and is part of our commitment to maintaining operational resilience and compliance with our disaster recovery protocols.

What to expect

During this standard test, we will validate our ability to shift applications to a backup site and restore them to normal operations. As a result, you may experience intermittent service disruptions or latency across several applications.

Will the applications change?

No changes will be made to the applications themselves.

Will there be downtime?

Yes, intermittent downtime is expected during the testing window. All services will return to normal once testing concludes.

Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to your Cotality support team.

SmartFees Support:
Weekdays: 6 a.m. – 5 p.m. PST
866-256-7464
support@closing.com