Product news - SSL certificates

Cotality will replace its SSL certificates in the production environment on the date listed below. 

No action is required unless your organization manually trusts SSL certificates. If your organization manually trusts SSL certificates, please contact us immediately so your tech team can update and test the new certificate before the release, as failure to update the certificate will cause your users to receive security/SSL errors when trying to connect to our applications.

Order Management and SmartFees Production Environment (PROD)

• Date: Wednesday, November 11, 2026

• Deployment window: 10:00 PM – 2:00 AM CST

During this deployment window, you may experience intermittent connectivity issues. If so, please wait 5-10 minutes and then try again.

For any questions or concerns, please reach out to your Client Success Manager. You can also contact Cotality Support at ordersupport@closing.com or 1-866-256-746.

SmartFees Support:
Hours: Monday-Friday: 6 am – 5 pm PST
Phone: 866-256-7464
Email: support@closing.com